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Clubhouse Manager Job Description

People who work in the hospitality career field, such as clubhouse managers, specialize in making people feel comfortable and secure. Because clubhouse managers work in a service-oriented environment, they have to be flexible, professional, sociable, and willing to resolve disputes in a timely manner on a daily basis.

Identification

A clubhouse manager specializes in managing daily business operations for properties, such as golf courses, country clubs, and luxury resorts. He or she is also responsible for maintaining a high level of quality service at the property site in order to ensure club members and guests are satisfied with their experience while visiting the establishment. Because clubhouse managers are also responsible for making sure everything related to the property runs smoothly, they must feel comfortable providing instruction and guidance to fellow employees and contractors.

Education & Training

To obtain a job as a clubhouse manager, you will need to have a college degree, such as an associate's or bachelor's degree and at least one to five years of experience in the hospitality field, preferably at a country club, resort, or similar property. Many prestigious properties, such as the Country Club of York, located in York, Pa., for example, prefer job applicants who have passed the Club Managers Association of America's (CMMA) exam in order to become designated as a certified club manager (CMA).

Job Responsibilities

Job responsibilities for a clubhouse manager include assisting and presenting board members with budgets and financial data (such as revenue and expenses) as well as making bank deposits. As a clubhouse manager, you will also be responsible for scheduling events, such as golf tournaments and corporate outings; purchasing inventory, which includes office supplies, club equipment, food, and beverages; enforcing club rules and regulations; and maintaining proper sanitation of all club facilities. Other job responsibilities include hiring, supervising, and training staff as well as making employee work schedules and conducting staff meetings.

Special Skills

Great social skills are a must for this job, because it's very important for a clubhouse manager to be able to deal with club members and guests in a warm and friendly manner. Clubhouse managers also need to be professional and courteous during all interactions with coworkers, in order to ensure that their fellow employees feel valued and appreciated. A clubhouse manager must also possess great time management and organizational skills. because he/she has many tasks to complete during the work day and is responsible for completing and storing important documents, such as financial records and employee time sheets.

Salary

According to data from simplyhired.com and salarylist.com, the average salary of a clubhouse manager is between $44,000 and $55,600, as of 2009.



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